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Helping teams incorporate lean UX strategies into product development processes and internal organizational systems by connecting user insights into business objectives
Managed and ran 15 remote usability studies with over 450 participants in a team of 2 UX researchers.
Launched Becton Dickinson's COVID-19 Antigen Test kit to market for millions of users.
Launched Scanwell Health's Antibody Test Kit in 2 months for over 25,000 users as the sole designer and researcher.
The surprisingly long fight against COVID-19
Bloody tests defeated by the Korean Mom Massage technique
Mosquitos, rural villages, and blazing hot Cambodia
Crash course into Product Requirement Docs and scrappy user research techniques
Passion for the end-to-end process inside and out
Increased user empathy and communication by running study kick offs, UX Book clubs, and product intro workshops for cross-functional teams.
Thoroughly investigate and communicate findings with high quality, easily consumable reports to stakeholders.
Focused on efficient methods of communicating insights, capturing data, documenting in a centralized location, and avoiding double work.
Connecting FOrtune 500 companies and early-stage startups with action-oriented insights
"Wizard of Oz" testing
Usability + A/B Testing
utilizing mixed methods research to find the
what and why
behind user behavior
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