
I'm Michelle Kim (MK).

2021 HIGHLIGHTS
Managed and ran 15 remote usability studies with over 450 participants in a team of 2 UX researchers.
Launched Becton Dickinson's COVID-19 Antigen Test kit to market for millions of users.
Launched Scanwell Health's Antibody Test Kit in 2 months with over 200,000 kits shipped as the sole designer and researcher.

Featured projects
Over the last 6 years, I've helped teams incorporate lean UX strategies into product development processes and internal organizational systems by connecting user insights into business objectives.


Senior UX Researcher
in Los Angeles.

2022
Research | Research Operations


2021
Design | Research | Prototyping | Film | Editing
2020

Malaria Global Field Study
3 day ethnographic sprint in Cambodia to save the world from malaria with plastic sheets, sharpies, and SEES candy
Design | Research | Prototyping

Design | Research | Prototyping

Passion for the end-to-end process

inside
and

out


Increased user empathy with study kick offs, UX Book clubs, and product intro workshops
UX Operations


Efficient in data capture and centralized documentation while avoiding double work
Sustainable Research



Connecting Fortune 500 companies and early-stage startups
with action-oriented insights

