I'm Michelle Kim (MK).
2021 HIGHLIGHTS
Managed and ran 15 remote usability studies with over 450 participants in a team of 2 UX researchers.
Launched Becton Dickinson's COVID-19 Antigen Test kit to market for millions of users.
Launched Scanwell Health's Antibody Test Kit in 2 months with over 200,000 kits shipped as the sole designer and researcher.
Featured projects
Over the last 5 years, I've helped teams incorporate lean UX strategies into product development processes and internal organizational systems by connecting user insights into business objectives.
Senior UX Researcher
in Los Angeles.
2022
COVID-19 Antigen Test Kit
11 usability studies
300 users interviewed
1 year
$70 Billion company stakeholder
Research | Research Operations
2021
COVID-19 Antibody Test Kit
2 months solo design research adventure & the consequences of being an amateur filmmaker, editor, and voice actor simultaneously
Design | Research | Prototyping | Film | Editing
2020
Malaria Global Field Study
3 day ethnographic sprint in Cambodia to save the world from malaria with plastic sheets, sharpies, and SEES candy
Design | Research | Prototyping
Design | Research | Prototyping
Passion for the end-to-end process
inside
and
out
Increased user empathy with study kick offs, UX Book clubs, and product intro workshops
UX Operations
High quality, easily consumable reports to stakeholders
Competitive
Analysis
Efficient in data capture and centralized documentation while avoiding double work
Sustainable Research
Connecting Fortune 500 companies and early-stage startups
with action-oriented insights
